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IBOS member US Bank reports its 2017 second quarter financial earnings

IBOS member US Bank has announced its 2017 second quarter financial results, released in a report on 19 July 2017. US Bank reported a net income of $1,500 million for the second quarter of 2017, or $0.85 per diluted common share. Notable items included a $180 million Visa gain in non-interest income and $150 million in non-interest expense related to litigation accruals and a charitable contribution. The increase in net …Read More

IBOS member Nordea announces its 2017 second quarter financial results

IBOS member Nordea has announced its financial results for Q2 2017, in a report released on 20 July 2017. In the second quarter of 2017, Nordea’s total income was up 3% in local currencies and up 4% in EUR, in comparison to the previous year. Additionally, operating profit was up 1% in local currencies and up 2% in EUR from the year prior, excluding non-recurring items. Casper von Koskull, CEO …Read More

IBOS members RBS and Ulster Bank’s partnership with UK Export Finance

IBOS member Royal Bank of Scotland (RBS) and Ulster Bank continue its partnership with UK Export Finance to support businesses that export. NatWest, Royal Bank of Scotland and Ulster Bank are continuing their partnership with UK Export Finance (UKEF), the UK’s export credit agency, to deliver government-backed financial support to exporters more quickly and efficiently. The support, previously available to exporters only, will be extended to supply chain companies of …Read More

IBOS member RBC ranked highest in customer satisfaction among Mobile Banking Apps

IBOS member Royal Bank of Canada (RBC) ranked highest in customer satisfaction among Mobile Banking Apps and the Canadian Big Five banks from J.D. Power. On 13 July 2017, RBC was acknowledged with two top consumer rankings from J.D. Power. RBC received the award for ‘Highest in Customer Satisfaction Among the Big Five Retail Banks’ for the second consecutive year in the Canadian Retail Banking Satisfaction Study. Additionally, RBC attained …Read More

IBOS member Santander adds two new UK and one US fintech businesses to its profile

IBOS member Santander Group’s “Santander InnoVentures”, the fintech venture capital fund, today announced that it has added UK-based Pixoneye and Curve, as well as US-based Gridspace to its portfolio in the latest round of strategic fintech investments. Mariano Belinky, Managing Partner of Santander InnoVentures, commented: “By adding Curve and Pixoneye to our portfolio, we’re delighted to support international entrepreneurs innovating in the UK’s fintech scene and help exciting start-ups with …Read More

IBOS member KBC awarded the Euromoney Global Award for Excellence 2017 for World’s Best Bank Transformation

IBOS member KBC wins Euromoney Global Award for Excellence 2017 for World’s Best Bank Transformation, Best Bank Transformation in Western Europe and Best Bank in Belgium. On Friday 7 July 2017, KBC was awarded the “World’s Best Bank Transformation Award 2017”. Euromoney is one of the leading UK professional magazines in the financial sector, and this global award shows that the redesign and repositioning of KBC is appreciated internationally and …Read More

IBOS member Santander awarded ‘Best bank for SMEs’ and ‘Best Bank in Latin America’

IBOS member Santander continues its success by winning the titles ‘Best Bank in the World for SMEs’ by Euromoney, as well as ‘Best Bank in Latin America’. On 7 July 2017, Santander was awarded Euromoney’s Best Bank for small and medium-sized enterprises (SMEs) for the second consecutive year. Santander was also awarded Best Bank in Latin America. The bank’s continued success in the category of Best Bank for SMEs, by …Read More

IBOS member Nordea partners with Feelingstream to speed up customer response time with AI

IBOS member Nordea is taking customer service to the next level through artificial intelligence (AI) by partnering with Estonian start-up Feelingstream. By partnering with Feelingstream, Nordea will be able to respond more quickly to customers. The software developed by Feelingstream uses AI to automatically analyse text, opening up new opportunities for improving our customer service. Sari Tempakka, head of Remote Service & Advice Finland at Nordea, commented: “We are constantly …Read More

IBOS member RBS introduce 1,200 TechXperts in branches across the UK

IBOS member Royal Bank of Scotland (RBS), along with NatWest, have introduced 1,200 TechXperts in branches across the UK to boost customers’ digital confidence. One in five customers already exclusively uses digital channels for their everyday banking as they find it more convenient, and this number is only expected to rise. TechXperts help customers understand how the bank’s digital banking channels can benefit them by running community events and digital …Read More

Seven European banks to launch blockchain trade finance platform

Seven of Europe’s largest banks hired IBM to build a blockchain trade finance platform for small businesses to finance their cross-border orders in the region. This highlights how many banks and bankers see trade finance as an area with the greatest potential to benefit from blockchain technology. IBM will build and host a new blockchain system for providing small and medium sized businesses with cross-border trade finance from IBOS member …Read More